All orders are placed online through the site. To shop, click on the product you wish to purchase and choose the variations and quantity. Click on the “Add to Cart” button and proceed to either purchase additional items by clicking “Continue Shopping” or to “Proceed to Checkout.” You can check the items in your Cart at any time and on any page by hovering over the “Bag” icon located at the topmost right of the page, next to the Search. The number beside “Bag” corresponds to the number of items saved in your Bag.

Saving items in your Shopping Cart does not reserve them. It allows you to keep track of what you want to buy until you are ready to make the payment. Please note that while Seiranow ensures adequate stock, there is a possibility that an item saved in your Cart may become unavailable by the time you make the purchase. In such cases, you can pay for the available items and keep the out-of-stock items saved in your Cart. You can visit the site regularly to check availability. If you are a registered user, a customer service representative will notify you of the availability of the items saved in your Cart.

Orders are processed during regular business hours, 8:00am to 5:30pm from Monday to Friday, not including holidays. Orders placed on non-business days (Saturday, Sunday and Holidays) will be considered as orders placed on the next business days.

All orders are processed immediately after payment has been confirmed.

Since it would not be possible to change or cancel orders, it is highly recommended that all information and order details be reviewed and finalized before clicking the ‘PLACE ORDER’ button.